Service Systems Engineering Advisory Board

The Service Systems Engineering Advisory Board was created to better prepare graduates of the department to make contributions that have positive impacts on the service sector. The board is composed of distinguished alumni who are best positioned to provide valuable input and guidance to the department through this process. This group of individuals meets with department faculty and staff twice per year to provide input and feedback for the program.

Current Members

John Brennan (’65 M.S.)
Chairman and CEO
ICT Group, Inc.

Nicholas V. Chavlovich (’70 IE)
Dirst Vice President (retired)
Mellon Private Wealth Management

Peter Dal Pezzo (’68 IE)
President and CEO

Christopher DeFlitch, M.D.
Chief Medical Information Officer
Hershey Medical Center

Sherri Fike (’82 CMPSC)
Vice President, Mission Assurance
Ball Aerospace and Technologies Corporation

Paul Funari
Vice President
UPS Security Services (retired)

Jerry Goldress (’53, ’54 IE)
Chairman & CEO (retired)
GGG, Inc.

Naren Gursahaney (’83 ME)
President and CEO
The ADT Corporation

John D. Kauffman (’75 IE)
Senior Vice President

Bradley J. Mitchell (’84 IE)
S4 Consulting, Inc.

Suryavamshi M. Murthy, Ph.D. (’96 ME)
Chief of Digital Service Systems (On-Wing), Engineering for Services (U.S.)

Travis Nichols (’03 IE)
Managing Director, Investment Banking
Tudor, Pickering, Holt & Co.

Wendi Runyon (’94 B.S.)
Vice President
NAM Strategy & Business Development
Secure Power Division
Schneider Electric

Charles R. Schneider (’62 ME) - Chair 
Founder and Chairman
U.S. Security Associates, Inc.

Alan D. Smith (’85 IE, 87’ M.S.)
Vice President of Advanced Analytics & Business Transformation
Western Governors University

Jim Spohrer, Ph.D.
Director, Cognitive Opentech Group (COG)
IBM Research – Almaden

Susan Steadman (’83 IE, ’89 M.B.A.)
Director, Finance and Administration
Central Pennsylvania Food Bank

Jack Steele (’68 IE)
Executive Director
The Advisory Board Company

Utpal Mangla
Vice President & Senior Partner
Industry Academy Member, IBM
Telecom, Media, Entertainment Industry: Global Innovation & CoC Leader

Ryan Wiener (’00 IE)
Senior Vice President

James Wilk (’90 IE)
Senior Manager
Accenture, LLP



Home of the first established industrial engineering program in the world, the Harold and Inge Marcus Department of Industrial and Manufacturing Engineering (IME) at Penn State has made a name for itself in the engineering industry through its storied tradition of unparalleled excellence and innovation in research, education, and outreach.

We are Innovators. We are Makers. We are Excellence in Engineering. We are Penn State IME.

The Harold and Inge Marcus Department of
Industrial and Manufacturing Engineering

310 Leonhard Building

The Pennsylvania State University

University Park, PA 16802-4400

Phone: 814-865-7601

FAX: 814-863-4745