Service Enterprise Engineering Minor

Most applicable for those students in industrial engineering, health policy administration, and human development and family studies, the Service Enterprise Engineering minor gives students the ability to apply industrial engineering techniques to processes in hospitals, nonprofit organizations, retailers, banks, financial institutions, airlines, and more.


Service Enterprise Engineering is the study, design, and implementation of new systems that improve the processes and efficiencies of the service sector, in which 80 percent of the U.S. workforce is employed. The minor answers a critical need for operational expertise in health care and human service fields. Students completing this minor will gain an understanding of applying industrial engineering and operations research tools for modeling, analysis, design and control of service enterprises.

More than 60 percent of graduating industrial engineering students have started their careers in the service sector. Industries that have hired include consulting, retailing, supply chain, logistics, distribution, transportation, government, entertainment, financial analyst, revenue management, and health care services.

Requirements for Industrial Engineering Students

The minor requires 18 credits of coursework as follows. Course descriptions can be found in the University Bulletin.

Prescribed Courses
IE 460: Service Systems Engineering
IE 478: Retail Services Engineering

Select six credits from:
IE 302, IE 322, IE 323, IE 330, IE 402, IE 405 or MATH 484, IE 424, IE 467, IE 468, and IE 480 WAC

Select six credits from:
HPA 332, HPA 433, HPA 442, HPA 475, HDFS 311, and HDFS 455

Entrance to Minor

Students can register for the Service Enterprise Engineering minor through LionPATH.


Vittal Prabhu oversees the Service Enterprise Engineering minor.



Home of the first established industrial engineering program in the world, the Harold and Inge Marcus Department of Industrial and Manufacturing Engineering (IME) at Penn State has made a name for itself in the engineering industry through its storied tradition of unparalleled excellence and innovation in research, education, and outreach.

We are Innovators. We are Makers. We are Excellence in Engineering. We are Penn State IME.

The Harold and Inge Marcus Department of
Industrial and Manufacturing Engineering

310 Leonhard Building

The Pennsylvania State University

University Park, PA 16802-4400

Phone: 814-865-7601

FAX: 814-863-4745